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I was excited to join GB, and service went well for a few months.It has been downhill since my first billing issue.

Company charged me for multiple months claiming the payments had been 'declined' by my bank. After checking with the bank, NO transactions from GB came through until it was a LARGE charge for two or more months. I've contacted GB three times in six months about the issue, and it continued to happen. The one-garment rental is a scam.

It takes a month to get a garment, even when you alert them about return. Don't waste your money - this site is a scam. I'm so frustrated, and the customer service is TERRIBLE. They're condescending, act as if you're the problem, keep trying to stop you from closing the account.

It's annoying, and they don't even fix the problem, just keep trying to push the bad service on you.I don't want a discount, I want you to bill me correctly, and refund the additional payments.

Review about: Gwynnie Bee Account.

I liked: Wide variety of styles and sizes, Reasonable monthly cost.

I didn't like: Manner in which the business is operated.

Review #1034402 is a subjective opinion of a user.

2.4
Discounts and Special Offers
Diversity of Products or Services
Billing Practices
Customer service
Additional Fees
Delivery Service
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Warranty
Product or Service Quality
Turnaround Time
Advertised vs Delivered
PRODUCT OR SERVICE Gwynnie Bee Account
Reason of Review / Monetary Loss Poor customer service / $73
Preferred solution Full refund

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Anonymous
Middletown, Ohio, United States #1341621

This is happening to me right now than they said they could put it on hold and refund me a paRyan of my money and I'm still waiting for that

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