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Gwynnie Bee - Poor service, deceiptful billing

I received my 1st shipment and felt the quality vs the cost for used clothing was not appropriate. I returned both items without wearing them and cancelled my account. I continue to be contacted by the company to return or pay for the 2 dresses. Very disappointed,
Company wrote 0 private or public responses to the review from 2 days ago.
2.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
I liked
  • Concept
I didn't like
  • Customer service
  • Cancellation policy
  • That they are scamming me to pay for items returned
#1423543
Ok... $75 a month subscription. Takes up to 3 days to ship the next garments on you list, so if you live close to OH you might get 2 garments a week as long as you purchase them or ship them back the exact same day you get them. Scenario: i received a dress and a top....
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Company wrote 0 public responses to the review from Nov 08.
#1396500
My experience wasn’t terrible but they made it extremely hard to cancel. First thing, you have to call. With today’s technology, a company should never make you call to cancel, especially when they make it so easy to sign up. Then, I had to speak with the...
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Company wrote 0 private or public responses to the review from Oct 27.
Anonymous
Anonymous

I felt the same way. I wanted to cancel the service temporarily but they made it so hard to cancel in the first place.... I decided not to go back. They ask so may questions w...

2.7
#1389987
Show

I canceled Gwynnie Bee immediately

After opening an account by mistake. I’m being charged and sent a package. Stop it! Refund my money now.
Company wrote 0 private or public responses to the review from Oct 23.
#1387090
When signing up for the free monthly trial with Gwynnie Bee be aware that even though they state it is free it is not! They immediately (I mean in less than 5 minutes) deduct the monthly fee from your account. They then tell you when you call to complain that they have...
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Company wrote 0 private or public responses to the review from Oct 19.
#1385551
Do not use this "service" and don't bother trying to cancel if you already got sucked into it. They will give you the run around. And then when you think you have cancelled, they will send you another box. Once that box has been shipped, they "cannot" refund you...
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Company wrote 0 public responses to the review from Oct 17.
I wish I had read the reviews on this site before trying Gwynnie Bee, as many people have had the same negative experience. I have tried lots of different subscription boxes, including clothes, food and beauty products, and this is the ONLY one I've ever had a bad...
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Company wrote 0 private or public responses to the review from Sep 18.
1.0
#1359077
I decided to cancel my Gwynnie Bee subscription because of the quality of the pieces was lacking. I used Rent the Runway before and knew what to expect when you lease clothes but this went beyond. The items were faded, frayed and out of season in a major way. I live in...
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Company wrote 0 private or public responses to the review from Aug 31.
1.4
I liked
  • Wide variety of styles and sizes
I didn't like
  • Steal from you
  • Horrible customer service and return policy
  • Bad quality of many items
#1343633
I tried Gwynnie Bee with the free promo code. I like most of the clothing I was sent, but I am getting married and decided I need to keep my bills low until after the wedding is paid for. I bought some items from the outlet store, but cancelled before they shipped....
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Company wrote 0 private or public responses to the review from Jul 16.
2.8
I liked
  • Wide variety of styles and sizes
  • Prompt shipment
I didn't like
  • Charging practices
  • Beware
  • Cancellation policy
#1304595

Contact Gwynnie Bee

Mailing Address:
Gwynnie Bee
43-01 22nd Street, 5th Floor
Long Island City, New York 11101-5029
United States
Phone:
(855) 499-6643
More
I used the promo code this morning to sign up for a free month subscription of this businesses service. I want to PayPal finalize my subscription came back to their web page and saw that my subscription was complete. When it came to the park with what I was charged...
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Company wrote 0 private or public responses to the review from Jul 03.
1.0
#1294435