Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

Horrible company, I believe that they are a total scam!I signed up for a "free" trial and was immediately charged the 74 dollar and changed membership fee when it clearly stated that the first month was "on us" I was told this several times by several employees that the money was only pre-authorized but it was deducted from my bank right away.

I've now been emailing for over a month to get my money back, I have definitely kept all of the emails from each representative. One email said that once I returned the Items they sent me, which I have, I would get my refund in 2-3 days, its been over a week and still no refund. I just send another scathing email to them and am being given the same run around.

Being told that I wasnt charged but just a pre auth.I've filed a complaint with the better business bureau and will not stop until I get what they owe me!!!

Review about: Gwynnie Bee Free Trial.

Reason of review: Poor customer service.

Monetary Loss: $74.

Preferred solution: Full refund.

I didn't like: Poorly managed, Horrible customer service and return policy.


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